Returns & Exchanges

At Celebration Box, we want your gifting experience to be perfect. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log in to your account and visit the order history section to select the items you wish to return and receive a Return Authorization number.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.